Terms & Conditions

This agreement outlines the terms and conditions for personal training services provided by ImranPT.com (“Trainer”). It protects both the Trainer and the Client (“you”) by clearly defining expectations and responsibilities. Please read this agreement carefully before signing.

Payments

• All payments are due in advance of the training session.
• Failure to make payment may result in the cancellation of your personal training package.
• Accepted payment methods include bank transfer, standing order, or cash.

Session Cancellations

• We require a minimum of 24-hour notice for any session cancellation. This can be done via email, text message, or phone call.
• Late cancellations (less than 24 hours) will result in forfeiture of the session and no refund. This policy allows us to efficiently manage our schedule and offer availability to other clients who may need last-minute adjustments.

Lateness

• If the Trainer arrives more than 15 minutes late for your session, you will receive a complimentary session, in addition to completing the remaining time of your scheduled session.
• If you are late, your session will be shortened accordingly. Excessive lateness (more than 20 minutes) may result in session cancellation with no refund.

Expiry and Extensions

• All personal training packages have a 90-day expiry. Unused sessions after this period will be forfeited without a refund. This ensures we deliver all planned sessions to help you achieve your goals.
• Extensions are available for one month to twelve months in the event of pregnancy, serious illness, injury, or redundancy. Proof may be required for extensions.

Standing Order Membership Packages

• These packages are designed for long-term commitment and goal achievement at a discounted price.
• You will be charged the same amount each month regardless of the number of sessions attended. However, the pricing structure allows flexibility for missed sessions due to holidays or unforeseen circumstances, ultimately saving you money compared to standard packages.
• Dates, days, and times will be established during your consultation. Session modifications require a minimum of 24-hour notice for that week, subject to availability.
• There is a minimum 3-month commitment for all standing order packages. Written notification (email or letter) is required to cancel after completing the initial 3 months.
• Sessions can be suspended for medical reasons, injury, pregnancy, or redundancy.
• Top-up sessions can be purchased at any time and are exclusive to standing order clients.

Refunds

• Medical reasons documented by a doctor are the only grounds for a full refund on remaining sessions.
• Refunds are not available for cancellations due to personal reasons outside of medical situations or redundancy.

Informed Consent & Assumption of Risk

You acknowledge being aware of your own health and physical condition. Physical activity inherently carries risks. You affirm that you are physically capable of participating in the program and agree to disclose any current or past medical conditions or injuries to the Trainer before commencing the first session. The personal training program is designed to guide you safely and effectively through an individualized fitness regimen based on your initial assessment and goals. You have the right to stop any activity at your discretion. All your personal information obtained through this program will be kept confidential by ImranPT.com.

Agreement

By signing below, you confirm that you have read and understood the terms and conditions of this agreement.

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